Ajmadison.com Website Review & Ratings + AJ Madison Coupons
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Ajmadison.com Website Review & Ratings + AJ Madison Coupons

AJ Madison: Products & Services

AJ Madison is a company that sells appliances. They offer a wide variety of stoves, ovens, microwaves, coffee systems, refrigerators, trash compactors, garbage disposals, washing machines, dryers, air conditioners, sinks and faucets, vacuums, grills and more. They offer a variety brands such as Frigidaire, Electrolux, Kitchenaid, Whirlpool, GE, Bosh and more.

AJ Madison: Company Background

AJ Madison was founded in 2000. Their headquarters is located in Brooklyn, NY. They have a showroom that is located at 1416 38th Street, Brooklyn, NY. Their customer service is available from Monday through Friday 9am to 5pm. In addition to the showroom and items they sell online, they also offer an outlet store that offers sales, close-outs and discounted items.

AJ Madison: Customer Feedback & Reviews

AJ Madison has mixed customer reviews. Some customers are unhappy with quality of the items, delivery and customer service. One customer said, "Very bad experience. Got an island range hood from it but it turned out the hood neck is too long for our not that high ceiling, so wanted to exchange it for a downdraft range hood. Sadly they wanted to charge me 40% restocking fee. Decided to sell it myself and not buy the downdraft from it. I am done with AJ Madison".

Other customers are happy with the prices, quality and customer service. One customer said, "Very responsive and courteous sales person. Best price. Delivery the next day by neat, efficient installers. I have purchased from them before and will do so again".

AJ Madison: Business Credibility & Trustworthiness

AJ Madison is a Better Business Bureau accredited company since November 6, 2003. On the BBB rating scale of A+ to F, the BBB has given AJ Madison a rating of A+. They have had 140 complaints in the past 3 years and 46 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the products or services.

Bloomberg Businessweek did a review of AJ Madison on September 29, 2012.

AJ Madison: Website Popularity & Google Ranking

Alexa traffic ranker shows AJ Madison ranks 27,074 globally and 5,662 in the United States. They have a reputation of 1,187 sites linking in. Visitors view about 4 pages per day on this site. This site is most frequently visited by college educated females who are 55-64. These users have children.

Google PageRank gives AJ Madison a rating of 4 out of a possible 10 points.

AJ Madison: Social Media Presence

AJ Madison has a Facebook page with 8,218 likes. They use this page to showcase their items, offer contests and communicate with customers. They have a Twitter with 3,457 followers. They have a YouTube page with 53 subscribers. They have a Tumblr page. They also have a blog with how to guides, product spotlights, buying tips and more.

AJ Madison: Website Security & Safety

AJ Madison collects personal information for business purposes. They may share some personal information to complete an order. Please see the privacy policy for more information.

AJ Madison is a Trustwave trusted commerce site. They are also VeriSign secured. They use SSL (Secure Socket Layer) technology to ensure personal information is encrypted before it is transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software and they currently have no known viruses associated with the site.

AJ Madison: Pricing & Packages

AJ Madison is priced competitively. When comparing AJ Madison's prices on the same products sold through other retailers, I found that AJ Madison is priced averagely. Some companies sell the same items for less than AJ Madison. Some companies sell items for less than AJ Madison, and some companies are priced about the same as AJ Madison.

AJ Madison: Shipping Rates & Policies

For small items, delivery is as follows:

  1. UPS or FedEx Ground: Order delivers 1-7 business days after it leaves the warehouse.
  2. UPS or FedEx Next Day Air Saver: Order delivers by 3:00 p.m. the following business day after it ships.
  3. UPS or FedEx Next Day Air: Order delivers by 12:00 p.m. the following business day after it ships.
  4. UPS or FedEx 2nd Day Air: Order delivers two days after it ships.

For Larger items, delivery is as follows:

  1. Standard Delivery - This includes delivery to your front door and no steps are included. Please check your delivery upon arrival and if you notice any damage please refuse the delivery, note it on the delivery slip and contact us immediately at 800-570-3355.
  2. White Glove Delivery - This delivery includes delivery to the room of your choice. Please inspect your item at the time of delivery if you notice any problem please contact our customer service department at 800-570-3355.
  3. In Home Delivery - This delivery method includes a two-man delivery to the room of your choice. This method does include steps. This method does not include unpacking, plugging in, installation or debris removal. These services may be added to your order for an additional charge by calling our sales department at 800-570-3355.

All shipping charges are dependent upon items ordered, shipping address and shipping method chosen. All shipping charges are calculated at check out.

AJ Madison: Payment Methods Accepted

AJ Madison accepts payment via credit card (Visa, MasterCard, American Express and Discover), PayPal WU Pay, and Google Check Out. They also accept check or money order in store or by mail. Once payment is received the items will be shipped. They also accept purchase orders pending approval. For in store purchases, they accept all of the above mentioned payment methods, and cash.

AJ Madison: Returns, Refunds & Exchange Policy

The customer must contact AJ Madison within 48 hours of receiving their items if they need to make a return. Damaged items should not be accepted at delivery. Once the customer signs for delivery, any damages are the fault of the customer. Once the item is used once, the customer must call the manufacturer instead of AJ Madison.

AJ Madison: Product images & screenshots
AJ Madison Coupons
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Best Available AJ Madison Coupon:
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Get Up to $1050 Cash Back for Electrolux Kitchen Per Item Promotion @ AJ Madison
Get $10 Off Orders of $799 or More @ AJ Madison
Get $5 off all orders over $499 @ AJ Madison
Get 10% off GE Plus Free Delivery @ AJ Madison